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Employer Ghosting

Definition:

Employer ghosting occurs when an employer abruptly stops communicating with a candidate during or after the hiring process. This can happen at various stages, including after an interview, a job offer, or even after a candidate has accepted a role. Employer ghosting is widely considered unprofessional and can harm a company’s reputation and employer brand.

When Does Employer Ghosting Happen?

Employer ghosting can occur at different points in the hiring process, including:

  • After an interview: The employer stops responding without providing feedback or next steps.
  • After a job offer: The employer withdraws an offer without any communication.
  • After job acceptance: The employer fails to follow up after a candidate accepts a job.
  • After rejection: The employer does not inform the candidate that they were not selected.

Why Do Employers Ghost Candidates?

Several reasons contribute to why employers ghost candidates, including:


Reason Description
Disorganized or Overwhelmed Recruiting Hiring teams may have too many applicants and fail to follow up.
Avoiding Difficult Conversations Some companies prefer not to deliver rejection messages to unsuccessful candidates.
Budget or Hiring Freezes Internal changes may halt hiring, but companies don’t always communicate this to candidates.
Legal Concerns Employers may fear providing feedback due to potential legal risks.
Shifting Priorities Hiring teams may be focused on other candidates, leaving others without updates.

How to Handle Employer Ghosting

If you suspect an employer has ghosted you, here’s what you can do:

  • Follow Up Respectfully: Send a polite follow-up email 1-2 weeks after your last communication.
  • Assume You Didn’t Get the Job: If there’s no response after multiple attempts, move on to other opportunities.
  • Document Your Efforts: Keep records of your communications, including emails and interview details.
  • Stay Professional: Avoid venting frustration online, as it can impact your professional image.
  • Learn from the Experience: Use this insight to assess employers before applying in the future.
  • Keep Moving Forward: Focus on companies that value candidate experience rather than those that ghost.

Impact of Employer Ghosting

Best Practices for Employers to Avoid Ghosting

Companies can reduce ghosting and enhance their hiring process by:

  • Setting Clear Communication Guidelines: Establish timelines for candidate follow-ups.
  • Using Automated Responses: Even if rejecting a candidate, an automated message is better than no response.
  • Providing Constructive Feedback: Offer brief feedback to rejected candidates when possible.
  • Training Recruiters to Prioritize Candidate Experience: Build a strong employer brand by valuing communication.
  • Closing the Loop: Always inform candidates when a position has been filled or if they are no longer in consideration.
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