A Global Capability Centre (GCC)—also called a Global In‑House Centre and sometimes spelled Global Capability Center—is a wholly‑owned offshore hub where a multinational builds strategic technology, engineering or business‑process expertise, operating on shared IP and standards to support global products, customers and innovation goals.
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To tap specialised talent at scale, retain intellectual property, accelerate product cycles and reduce total cost of ownership—while staying under direct corporate governance.
A GCC serves only its parent company and tackles high‑value, strategic work; a BPO serves multiple clients and often handles transactional tasks.
Seed teams of 50–100 specialists typically go live in 60–120 days; mature centres often grow to 800–2,000 employees within about three years.
Tier-2 hubs generally deliver 25–35 % lower operating costs than Tier-1 locations, thanks to savings on real estate and salaries.
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